Topic
Communication & Responsiveness
100% positiveAcross 68 reviews of Tampa Cremation & Burial Services in Tampa, FL, communication & responsiveness appears in 6 reviews (100% positive), from 2023-04-23 through 2026-05-02.
Key findings
Communication & Responsiveness mentioned in 6 of 68 reviews (8.8%)
100% of Communication & Responsiveness reviews are 4 or 5 stars
Average rating in Communication & Responsiveness reviews: 5★
Aspects most discussed in these reviews
Communication & Updates
83%5 mentionsCourtesy & Friendliness
83%5 mentionsProfessionalism & Conduct
83%5 mentionsResponsiveness & Speed
50%3 mentionsPunctuality & On-Time Service
17%1 mentionPricing & Value
17%1 mention
Reviews mentioning communication & responsiveness
Christine Gazzillo
Everyone at Tampa Cremation was so nice and helpful. I had many questions and made many phone calls. Danielle answered each question and never sounded annoyed or distracted. She was even nicer when I met her in person. The entire staff was wonderful. What was an unusually difficult time was made easier by Danielle and her staff.
Ron Montuori
I called Tampa Cremation from an internet search, after my sister passed. I was not familiar with them, but they were very courteous over phone, explaining all theoptions. The staff was very friendly and supportive. Everything came on the proper date. My family would recommend and use them in future.
Dawn Miller
Made our family so comfortable during this trying time, we will use them again and again! They answer the phone and our so friendly when doing this! Answering all our questions and being so supportive when we needed something!! Thank you all that help with my dad!!! Dawn and Brian
Response from owner
December 9, 2024
Argentum Office
I was referred to this company by a family member, who had an amazing experience with these people. I was not disappointed! They were kind, empathetic, professional - always available even on the weekends. They earned the best rating possible regarding one of the most difficult and troubling times in our lives. Thank you for your grace and patience to my sister and entire family.
Erika Damiron
Tampa Cremation (Sun City location) handled the cremation of a loved one. From the beginning, they were transparent with pricing and responded all our questions in a timely matter. Owner Jerry himself, greated me when the time came to pick up the ashes. Overall, exceptional service, great communication and the most affordable price in the area.
Kim Bell
I'd like to thank Danielle and her team for the excellent service we received. Danielle took the time and had the patience to explain how a US death certificate is created, what the information means (as we are Canadian) and other legal logistics. I am grateful for Danielle's unwavering patience and her impeccable professionalism.